FAQ Category

FAQ

  • Q Where are you?

    A Foshan, Guangdong, China.
  • Q What is your MOQ?

    A
    EXW MOQ: 1000 sets;
    FOB FOSHAN MOQ: 1080-1400 sets, i.e. 1*20 GB.
  • Q Will you supply samples for testing?

    A Yes.
  • Q What is the lead time for samples?

    A 7-15 days.
  • Q What is the lead time for mass production?

    A 30-45 days.
  • Q Why choose you?

    A
    1) We are a factory concentrate on humidifiers only;
    2) Professional and experienced R&D team;
    3) Strict and reliable quality control system;
    4) Experienced and careful international sales team service.
  • Q How do you guarantee the quality of your products?

    A
    ISO9001: 2015 quality management system;
    100% test for critical parts; 
    100% 3000-3800V high voltage test; 
    100% test for function;
    100% 15-30 minutes life test; 
    100% electrical rating test;
    Accept third-party or customer's pre-shipment inspection.
  • Q What's the guarantee after shipment?

    A 1-year guarantee.
  • Q Can we use our logo for machines and packing?

    A Yes, warmly welcome.
  • Q What certification do you have?

    A
    ISO9001, BSCI, GS; CE; EMC; CB; ROHS; REACH; ETL; 
    FCC; ICES-001; KA; 
    UV Sterilization efficiency test report;
    Silver ion sterilization efficiency test report;
    Noise level test report;
    And more coming…
     
CONTACT US
 
Feel free to request a quote and we will respond within 24 hours
Contact us
 
Smillon team has been committed to developing and providing stylish, premium products related to air treatment accessible to everyone all over the world.
 

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ADDRESS INFO

Factory Address:

Building No.24, Haitian Road No. 88, Hecheng Street, Gaoming District, Foshan City, Guangdong Province, China

 

Office Address:

Room 1301, Building No.27, Lihe Science Park No.99, Taoyuan East Road, Nanhai District, Foshan City, Guangdong Province, China

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